Privacy

You can visit our website without setting any personal details. With every request of our pages, access data will be stored automatically through the web server in a so-called server log file. This server log file contains for instance the title of the requested file, your IP address, date and time of the request, the transferred data volume and the requested provider and it also documents the call itself.

It is Valwen's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.valwen.at (hereinafter, "us", "we", or "www.valwen.eu"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

We pass on your data to the assigned shipping company that is responsible for the shipping of your order as far as it is necessary. Depending on which payment service provider you choose during your ordering process, we pass on your payment data to the assigned credit institute for payment processing. Partly, these assigned payment service providers also collect data themselves, if you create an account on their website. In this case you need to sign in to the payment service provider with your access data during the ordering process. Thus, the privacy policy of the particular payment service provider is valid.

Information about payment with Klarna
In order to be able to offer you Klarna's payment methods, we may pass on your personal data to Klarna in the form of contact and order data so that Klarna can assess whether the selected payment methods can be carried out. Your transmitted personal data will be processed in accordance with Klarna's data protection regulations.

We use the required data and the data we receive from you to send you our e-mail newsletter regularly. The unsubscribing of the newsletter is possible at any time and can occur through messaging us or via the provided link that you can find in all of our newsletters. After you unsubscribe from our newsletter we delete your e-mail address, as far as you did not give your consent to further use of your data or we have reserved any other use that is permitted by law and about what we are informing you within this declaration. The newsletter is sent by a service provider within processing in our account, that we pass onto your e-mail address for this purpose. The service provider is located within a country of the European Union or the European Economic Area.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.



Use of Google (Universal) Analytics for web analysis purposes

the website will use Google (Universal) Analytics for web analysis purposes. This is a web analysis service of the Google LLC (www.google.de). Google (Universal) Analytics uses methods such as cookies, that enable the analysis of your use of the website. The automatically collected information about your use of this website will normally be transmitted to a Google Server in the United States of America and saved there. By activating the IP anonymisation on this website, the IP address of the transmission within the member states of the European Union or other signatories within the European Economic Area, will be shortened. Only in exceptional cases the whole IP address will be transmitted to a Google Server in the USA and shortened over there, afterwards. The anonymised IP address your browser transmits in the course of Google Analytics will generally not be merged with other Google data. After purpose ending and the end of Google Analytics use by us, the collected data in this context will be deleted.
The Google LLC has its headquarters in the United States of America and is certified under the EU-US-Privacy Shield. A current certificate can be seen here. On the basis of the agreement between the USA and the European Commission the latter has determined an adequate level of data privacy protection for certified companies under the Privacy Shield.
You can revoke your consent with future effect at any time by downloading and installing the available browser plug-in with a click here. Hereby, the collection of the data concerning your use of the website (incl. your IP address) such as the processing of these data by Google, is prevented.
Alternatively to the browser plug-in, you can click this link to prevent the collection through Google Analytics on this website in the future. For that purpose an opt-out cookie will be put down to your device. In case you delete your cookies, you will be asked for permission again.

In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us at info@valwen.eu or to the data protection authority.

Insofar as we process personal data as described above, on a basis of a balancing of interest­ – predominantly legitimate interest, you can contradict the processing with effect for the future. If the processing takes place for direct marketing purposes, you can exercise that right as described above at any time. Insofar as the processing takes place for other purposes, you have the right of objection only in the presence of reasons that are a result of your special situation.
After the exercise of your right of objection, your personal data will not be processed for these purposes anymore, unless we can prove compelling, worthy of protection reasons, that preponderance your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
This does not apply, if the processing takes place for direct marketing purposes. In this case your personal data will not be processed for this purpose anymore